Welcome to Ulobo! Ulobo is a unique platform designed to connect users with services they need, but with a twist: the services come to you on your terms. This User Policy outlines the rules and guidelines for using Ulobo’s services and features. By accessing or using Ulobo, you agree to comply with and be bound by this policy.
2. User Responsibilities
2.1 Account Creation
Eligibility: You must be at least 13 years old to create an account. By registering, you confirm that you meet this requirement.
Accuracy: Provide accurate, current, and complete information during registration and keep your account details up-to-date.
2.2 Account Security
Confidentiality: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Notification: Notify Ulobo immediately of any unauthorized use of your account or any other breach of security.
3. Service Usage
3.1 Service Requests
Reversal Feature: Ulobo’s core feature allows users to set their own terms for services they need. Make sure to specify clear and accurate terms when making a service request.
Responsibility: Ensure that your service requests comply with all applicable laws and do not infringe on the rights of others.
3.2 Service Providers
Selection: Ulobo provides a platform for connecting with service providers but does not endorse any particular provider. Verify the qualifications and reviews of providers before accepting their services.
Conduct: Service providers are expected to conduct themselves professionally. If you encounter any issues, report them through Ulobo’s support channels.
4. Payments and Transactions
4.1 Payment Terms
Fees: Ulobo may charge fees for using certain features or services. All fees will be clearly disclosed before any transaction.
Transactions: Ensure that all payment information provided is accurate and up-to-date. Ulobo is not responsible for any issues arising from incorrect payment details.
4.2 Refunds and Disputes
Refund Policy: Refunds are subject to Ulobo’s refund policy, which will be outlined on the platform. Review this policy carefully before making transactions.
Dispute Resolution: Any disputes related to transactions or service quality should be reported to Ulobo support. We will work to resolve issues in a fair and timely manner.
5. Content and Conduct
5.1 User Content
Responsibility: You are solely responsible for any content you post or share through Ulobo. Ensure that your content does not violate any laws or third-party rights.
Rights: By posting content, you grant Ulobo a non-exclusive, royalty-free license to use, display, and distribute your content in connection with the platform.
5.2 Prohibited Conduct
Prohibited Activities: Do not engage in any activity that disrupts the normal operation of Ulobo, including but not limited to spamming, harassment, or fraud.
Compliance: Adhere to all applicable laws and regulations while using Ulobo.
6. Privacy and Data Protection
Privacy Policy: Your use of Ulobo is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it carefully.
Data Security: We employ reasonable security measures to protect your data but cannot guarantee absolute security.
7. Termination and Suspension
Termination: Ulobo reserves the right to suspend or terminate your account if you violate this User Policy or engage in unlawful or inappropriate behavior.
Effect: Upon termination, your access to Ulobo and its features will be revoked, and you will not be entitled to any refunds or compensation.
8. Changes to the Policy
Modifications: Ulobo may update this User Policy from time to time. We will notify you of significant changes by posting the updated policy on our platform.
Acceptance: Continued use of Ulobo after changes are made constitutes your acceptance of the revised policy.
9. Contact Information
If you have any questions or concerns regarding this User Policy, please contact us at support@ulobo.com.